Nightshift Patient Access Advocate

Intuitive Health; Melissa (TX); On-site; USD 24,797,000 - 33,062,000; Part time

Job summary

Intuitive Health is seeking a Patient Access Advocate for overnight part-time shifts in Melissa, TX. You will greet patients, register them, verify insurance, collect payments, and support front desk operations to ensure smooth patient flow.

This role emphasizes excellent customer service, HIPAA compliance, and collaboration with clinical staff. Evening and weekend availability is preferred to meet facility needs.

Qualifications

• Customer service and interpersonal skills are required.
• Basic computer proficiency and the ability to learn new systems.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors courteously in person and by phone.
• Register new patients and update demographic, insurance, and billing data.
• Verify insurance eligibility and collect copays and payments.
• Coordinate patient flow by notifying staff of arrivals and delays.
• Answer phones and route calls; provide directions and policies.
• Maintain patient confidentiality per HIPAA.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Time management

Education

High school diploma or GED

Tools

EMR/EHR

Microsoft Office

Job description

Intuitive Health is seeking a Patient Access Advocate for overnight part-time shifts in Melissa, TX. You will greet patients, register them, verify insurance, collect payments, and support front desk operations to ensure smooth patient flow.

This role emphasizes excellent customer service, HIPAA compliance, and collaboration with clinical staff. Evening and weekend availability is preferred to meet facility needs.