Nightlife VIP Operations Manager

Spanish Springs Lanes

Bellevue (WA)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Medical/Dental/Vision plans

Wellness resources

401(k) Retirement plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and holidays

Discounts: bowling, waterparks, events

Job summary

Lucky Strike Bellevue is seeking an experienced Nightlife Operations Manager to own Friday and Saturday operations, lead a dedicated nightlife team, and drive a premium bottle service program. You will recruit, train, and develop staff including servers, hosts, bartenders, and security leads; partner with marketing on promotions and DJ bookings; and set VIP guest service standards.

Maintain compliance with liquor laws, deliver weekly performance recaps, and collaborate with the General Manager

Qualifications

5+ years of management experience in nightclub, high-volume bar, or premium nightlife/hospitality operations.
Experience growing a bottle service or VIP table program.
Experience leading a multi-role nightlife team.
Financial fluency including revenue targets, P&L literacy, and cost management.
MAST certification or equivalent state alcohol service certification required prior to start.
Exceptional guest instincts with experience handling high-expectation VIP clientele.
Trend-aware and socially connected within the local nightlife scene.
Strong organizational and communication skills; you run a fast-moving operation with precision and calm.
Proven ability to recruit, develop, and retain top nightlife talent.
Knowledge of POS systems and nightlife operational tools.
Bachelor's degree preferred; equivalent experience considered.

Responsibilities

Own Friday and Saturday nightlife operations, staffing, guest flow, entertainment, and revenue performance, with real opportunity to grow the program to additional nights.
Lead and grow the bottle service program as the primary nightlife revenue engine, managing table inventory, VIP reservations, nightly targets, and upsell strategy.
Recruit, hire, train, schedule, and develop a dedicated nightlife team including bottle service servers, VIP hosts, bartenders, barbacks, floor supervisors, and security leads.
Partner with the General Manager on venue transitions, shared resources, and cross-operational coordination.
Collaborate with marketing and events on nightlife promotions, themed nights, DJ bookings, and social media initiatives that keep the program fresh and drive new guests in.
Set the standard for VIP and general guest service, ensuring bottle service guests receive a premium experience from reservation through departure.
Maintain full compliance with liquor laws, health and safety codes, and venue policies, and partner with security to keep the environment safe for guests and staff.
Deliver weekly performance recaps covering revenue, bottle sales, VIP tracking, labor, and operational opportunities, and bring a clear action plan to every Monday debrief.