Nightlife Training Lead: Pre-Opening & Luxury Service

Wynn Resorts, Limited; Las Vegas (NV); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Wynn Resorts, Limited is seeking a Senior Training Manager – Nightlife Division to lead the design, development, and execution of training programs for XS Nightclub, Encore Beach Club, and the Dice Room, ensuring all team members deliver exceptional guest experiences.

You will create classroom, on-the-job, and digital training, support pre-opening and ongoing operations, and partner with leaders to align with brand standards and venue needs.

Qualifications

• Extensive experience in nightlife, hospitality, or high-volume food & beverage operations.
• Pre-opening experience strongly preferred (nightclub, dayclub, or large-scale venue).
• Proven ability to develop and deliver training programs that drive measurable performance results.

Responsibilities

• Lead the development and execution of comprehensive training programs for nightlife venues including XS, Encore Beach Club, and Dice Room (pre-opening and ongoing operations).
• Design and implement classroom, on-the-job, and digital training tailored to high-volume nightlife environments.
• Partner with operations leaders and subject matter experts to define training objectives and align with brand standards, service expectations, and venue-specific needs.
• Build scalable onboarding programs for hourly and management staff to support rapid hiring and venue openings.
• Translate complex operational procedures into clear, engaging training materials, including SOPs, job aids, and service standards.
• Develop and maintain department training manuals, handbooks, and operational playbooks.
• Identify training gaps through performance analysis, guest feedback, and operational insights; implement targeted solutions.
• Ensure consistency in service execution across all nightlife venues while adapting training for each concept’s unique identity.
• Manage multiple training projects simultaneously, ensuring deadlines are met for key milestones, including venue openings and major events.
• Support leadership teams with coaching tools, leadership development materials, and performance improvement programs.

Skills

Nightlife operations experience

Training program development

Pre-opening experience

Leadership / coaching

Strong communication

Project management

MS Office proficiency

Content design tools

Tools

Microsoft Office

Illustrator or similar

Job description

Wynn Resorts, Limited is seeking a Senior Training Manager – Nightlife Division to lead the design, development, and execution of training programs for XS Nightclub, Encore Beach Club, and the Dice Room, ensuring all team members deliver exceptional guest experiences.

You will create classroom, on-the-job, and digital training, support pre-opening and ongoing operations, and partner with leaders to align with brand standards and venue needs.