Nightlife & Restaurant Operations Lead

RABBLE HK LLC; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Carver Road Hospitality in New York City seeks a seasoned Restaurant & Nightlife Operations Manager to oversee daily operations, front-of-house service, and late-night experiences. You will collaborate with the General Manager to ensure guest satisfaction, staff development, and adherence to standards.

The ideal candidate has at least two years of supervisory experience in bustling venues, with strong leadership, communication, and problem-solving skills, and the ability to balance refined

Qualifications

• Minimum of two years of management or supervisory experience in a high-volume restaurant, lounge, nightlife, or hospitality environment.
• Strong understanding of restaurant operations, front-of-house service, and nightlife environments.
• Demonstrated leadership, organizational, and employee development skills.
• Exceptional guest service, communication, and problem-solving abilities.
• Ability to manage multiple priorities and make sound decisions in fast-paced environments.

Responsibilities

• Assist the General Manager with daily restaurant and nightlife operations, ensuring service standards and efficiency.
• Oversee front-of-house operations to maintain a welcoming, professional guest experience.
• Coordinate transitions from dining to late-night service while maintaining quality.
• Monitor ambiance, lighting, music, cleanliness, and atmosphere.
• Coordinate with entertainment teams, DJs, and performers when applicable.
• Oversee opening/closing procedures per company standards.
• Recruit, hire, train, and supervise front-of-house staff; provide coaching.
• Ensure policies, procedures, and safety standards are followed.
• Promote communication across FOH, BOH, and management; support scheduling.
• Maintain knowledge of menus, service standards, and offerings.
• Identify opportunities to improve efficiency and profitability.

Skills

Management experience

Leadership

Guest service

Communication

Problem-solving

Multi-tasking

Professional demeanor

Team collaboration

Food & beverage service standards

Job description

Carver Road Hospitality in New York City seeks a seasoned Restaurant & Nightlife Operations Manager to oversee daily operations, front-of-house service, and late-night experiences. You will collaborate with the General Manager to ensure guest satisfaction, staff development, and adherence to standards.

The ideal candidate has at least two years of supervisory experience in bustling venues, with strong leadership, communication, and problem-solving skills, and the ability to balance refined