Nightlife Operations Lead - NYC Hospitality

Carversteak; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Job summary

Carver Road Hospitality in New York City seeks a Nightlife Operations Manager to oversee daily restaurant and nightlife operations, front-of-house service, and late-night experiences. Work alongside the General Manager to ensure guest satisfaction, staff development, and adherence to standards.

You will balance refined dining service with energetic nightlife demands, lead a team, and coordinate DJ/entertainment schedules while maintaining a safe, clean, and engaging venue atmosphere.

Qualifications

• Minimum of two years of management or supervisory experience in a high-volume restaurant, lounge, nightlife, or hospitality environment.
• Strong understanding of restaurant operations, front-of-house service, and nightlife environments.
• Demonstrated leadership, organizational, and employee development skills.
• Exceptional guest service, communication, and problem-solving abilities.
• Ability to manage multiple priorities and make sound decisions in fast-paced environments.
• Professional, outgoing, approachable, and team-oriented demeanor.
• Strong knowledge of food and beverage service standards.
• Ability to work a flexible schedule, including days, evenings, late nights, weekends, and holidays.

Responsibilities

• Assist the General Manager and leadership team with daily restaurant and nightlife operations, ensuring consistent service standards and operational efficiency.
• Oversee front-of-house operations, maintaining a welcoming, professional, and engaging guest experience.
• Coordinate the transition from restaurant dining service to late-night operations while maintaining service quality and operational consistency.
• Monitor and maintain the venue's ambiance, including lighting, music levels, cleanliness, and overall atmosphere.
• Partner with entertainment teams, DJs, and performers to coordinate schedules and ensure smooth operations.
• Oversee opening and closing procedures, ensuring all responsibilities are completed in accordance with company standards.
• Maintain cleanliness, organization, and presentation throughout the venue.
• Monitor service execution and work closely with culinary and beverage teams to maintain quality and consistency.

Skills

Leadership

Guest service

Communication

Problem-solving

Multitasking

Teamwork

Food & beverage ops

Job description

Carver Road Hospitality in New York City seeks a Nightlife Operations Manager to oversee daily restaurant and nightlife operations, front-of-house service, and late-night experiences. Work alongside the General Manager to ensure guest satisfaction, staff development, and adherence to standards.

You will balance refined dining service with energetic nightlife demands, lead a team, and coordinate DJ/entertainment schedules while maintaining a safe, clean, and engaging venue atmosphere.