Night & Weekend Floral Clerk

Hy-Vee Inc; Marshalltown (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee Inc. is seeking a Floral Clerk in our Floral department in a fast-paced store environment. You will assist customers with placing orders, create beginning-level floral designs, and keep the department stocked and attractive while delivering warm, attentive service.

Primary duties include processing orders, maintaining product freshness, and ensuring a clean, organized department. A creative spirit and love for teamwork are valued, with opportunities to grow within the Hy-Vee family.

Qualifications

• Bring commitment to Hy-Vee's mission and a genuine passion for helping customers
• Solve practical problems and follow instructions carefully in a fast-paced environment
• Apply math skills including fractions, decimals, and percentages in day-to-day tasks
• Communicate clearly with customers and co-workers and contribute positively to the team
• Maintain confidentiality on customer order details including who sent, who received, and order contents

Responsibilities

• Deliver outstanding customer service by greeting every customer with a smile and assisting them with placing floral orders in person or over the phone, including completing all required order paperwork
• Prepare, finish, and replenish product including small floral and greenery arrangements, corsages and boutonnieres, roses, carnations, balloon bouquets, bows, and other floral items
• Send and retrieve FTD, Teleflora, and computer orders; maintain confidentiality on all orders placed including sender, recipient, order details, and cost
• Review floral products for freshness and anticipate daily product needs for the department
• Water plants and maintain the overall appearance and cleanliness of the department including coolers, counters, floors, and sinks
• Prepare the daily delivery list and deliver orders as needed
• Unload trucks, place product in appropriate storage areas, check in product, put product away, and process invoices as needed
• Run the department register, receive payment, and make change as applicable
• Remove trash in a timely manner and assist with general department upkeep
• Answer the phone promptly and provide friendly, helpful service to customers who call
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Problem solving

Math skills

Communication

Confidentiality

Job description

Hy-Vee Inc. is seeking a Floral Clerk in our Floral department in a fast-paced store environment. You will assist customers with placing orders, create beginning-level floral designs, and keep the department stocked and attractive while delivering warm, attentive service.

Primary duties include processing orders, maintaining product freshness, and ensuring a clean, organized department. A creative spirit and love for teamwork are valued, with opportunities to grow within the Hy-Vee family.