Floral Clerk: Create Joy with Flowers & Friendly Service

Hy-Vee, Inc.; Norfolk (NE); On-site; USD 27,000 - 36,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Floral Clerk to support the Floral Department with customer‑driven service and basic floral design tasks. You will assist customers in person or by phone, assemble small arrangements, and keep the department stocked and attractive.

You will greet customers, help with orders, and ensure clean, organized displays while following store guidelines. This role emphasizes teamwork, reliability, and friendly service within a fast‑paced retail environment.

Qualifications

• Less than high school diploma or equivalent experience accepted.
• Six months of similar or related work experience preferred; training provided to succeed.

Responsibilities

• Greet customers and assist with floral orders in person or by phone.
• Prepare, finish, and replenish floral products including arrangements and bouquets.
• Send and retrieve orders with confidentiality on sender/recipient/order details/costs.
• Monitor freshness and daily product needs; maintain department appearance.
• Operate the department register and handle payments as applicable.
• Assist with department upkeep and respond to phone calls with friendly service.

Skills

Customer service

Teamwork

Clear communication

Basic math

Education

Less than high school diploma or equivalent accepted

Job description

Hy-Vee, Inc. is seeking a Floral Clerk to support the Floral Department with customer‑driven service and basic floral design tasks. You will assist customers in person or by phone, assemble small arrangements, and keep the department stocked and attractive.

You will greet customers, help with orders, and ensure clean, organized displays while following store guidelines. This role emphasizes teamwork, reliability, and friendly service within a fast‑paced retail environment.