Night Veterinary ER Client Services Specialist

Vavetspecialists; Charlottesville (VA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

PTO & parental leave

Health, dental & vision insurance

401(k) with company match

Employee discounts

Job summary

Virginia Veterinary Specialty & Emergency in Charlottesville, VA seeks an Overnight ER Client Services Representative (CSR) to support our emergency department. You will greet clients, manage schedules, handle payments, and assist veterinarians and staff in a fast-paced hospital setting.

This full-time CSR role offers night differential pay and a comprehensive benefits package, with PTO, health/dental/vision, 401(k) with match, and employee discounts.

Qualifications

• Experience in veterinary, medical, or customer service roles preferred.
• Excellent communication and problem-solving skills.
• Ability to stay calm and professional under pressure.

Responsibilities

• Welcome clients with warmth during stressful situations.
• Answer phones, schedule appointments, and manage check-ins/check-outs.
• Process payments and explain transactions clearly.
• Maintain accurate patient records.
• Support hospital cleanliness and coordination with staff.

Skills

Customer service

Communication

Problem solving

Job description

Virginia Veterinary Specialty & Emergency in Charlottesville, VA seeks an Overnight ER Client Services Representative (CSR) to support our emergency department. You will greet clients, manage schedules, handle payments, and assist veterinarians and staff in a fast-paced hospital setting.

This full-time CSR role offers night differential pay and a comprehensive benefits package, with PTO, health/dental/vision, 401(k) with match, and employee discounts.