Night Transit Outreach Specialist - Housing Navigator

Bowery Residents Committee (BRC); New York (NY); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical benefits and paid sick time

403(b) with employer match

Tuition assistance and career growth

Job summary

Bowery Residents Committee (BRC) is seeking an Outreach Specialist for field-based, overnight work in Manhattan, NY. You will engage with individuals experiencing homelessness, linking them to housing, medical, and behavioral health services while documenting interactions and coordinating with partners.

The role requires a bachelor’s degree or equivalent experience, strong communication and interpersonal skills, a valid driver's license, and willingness to travel across boroughs.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Valid driver’s license and willingness to travel across boroughs.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication skills

Documentation

Interpersonal skills

Driver's license

Willingness to travel

Education

Bachelor’s degree or equivalent experience

Job description

Bowery Residents Committee (BRC) is seeking an Outreach Specialist for field-based, overnight work in Manhattan, NY. You will engage with individuals experiencing homelessness, linking them to housing, medical, and behavioral health services while documenting interactions and coordinating with partners.

The role requires a bachelor’s degree or equivalent experience, strong communication and interpersonal skills, a valid driver's license, and willingness to travel across boroughs.