Night Stocking & Customer Service Associate

Michaels; Jurupa Valley (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Benefits package (401k, insurance)

Tuition assistance

Job summary

Michaels is seeking a store team member in California to assist customers, help locate products, and ensure a fast, friendly checkout experience. You will participate in truck unloading, stocking, planograms, and store recovery to keep shelves in stock and appealing.

The role supports omni-channel orders and rewards enrollment. The ideal candidate has retail or customer service experience and is comfortable standing, lifting, and moving around the store, including evenings and weekends as

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Familiarity with store policies and customer engagement.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain store recovery and in-stock shelves; support shrink and safety programs.

Skills

Customer service

Cash handling

Product assistance

Job description

Michaels is seeking a store team member in California to assist customers, help locate products, and ensure a fast, friendly checkout experience. You will participate in truck unloading, stocking, planograms, and store recovery to keep shelves in stock and appealing.

The role supports omni-channel orders and rewards enrollment. The ideal candidate has retail or customer service experience and is comfortable standing, lifting, and moving around the store, including evenings and weekends as