Night Stock & Guest Service Specialist

michaels; New York (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels Queens- Forest Hills, NY is seeking a Store Associate to help customers find products and complete purchases with a friendly, efficient approach.

You will unload trucks, stock merchandise, and maintain planograms while supporting omnichannel tasks like BOPIS and SFS, and you may enroll customers in Rewards and Private Label Credit Cards.

The role requires retail or customer service experience, the ability to stand for long periods, and a teamwork mindset in a busy store.

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Deliver friendly customer service and assist customers in-store.
• Complete truck unloading and merchandise duties.
• Assist with checkout and cash handling to standards.
• Promote rewards and private label cards enrollments.
• Support Omni channel processes (BOPIS, SFS).
• Maintain stock through in-stock optimization and planograms.
• Adhere to SOPs and company policies.

Skills

Customer service

Retail experience

Job description

Michaels Queens- Forest Hills, NY is seeking a Store Associate to help customers find products and complete purchases with a friendly, efficient approach.

You will unload trucks, stock merchandise, and maintain planograms while supporting omnichannel tasks like BOPIS and SFS, and you may enroll customers in Rewards and Private Label Credit Cards.

The role requires retail or customer service experience, the ability to stand for long periods, and a teamwork mindset in a busy store.