Night Stock & Customer Experience Associate

The TJX Companies, Inc.; Mattoon (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Marshalls, part of The TJX Companies, Inc., hires for customer-focused roles in Mattoon, IL. The role emphasizes delivering a high-quality customer experience, following store procedures, and supporting merchandising and loss-prevention standards.

Responsibilities include processing sales, returns, and payments, promoting loyalty programs, and maintaining a clean, organized sales floor. Benefits align with TJX guidelines and store operations.

Qualifications

• Customer service experience preferred.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail and ability to multitask.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining store standards.
• Ring purchases and returns accurately while following procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare products for the sales floor.

Skills

Customer service

Flexible hours

Communication

Multi-tasking

Teamwork

Job description

Marshalls, part of The TJX Companies, Inc., hires for customer-focused roles in Mattoon, IL. The role emphasizes delivering a high-quality customer experience, following store procedures, and supporting merchandising and loss-prevention standards.

Responsibilities include processing sales, returns, and payments, promoting loyalty programs, and maintaining a clean, organized sales floor. Benefits align with TJX guidelines and store operations.