Night Shift Unit Secretary - Full-Time, Patient-Focused

HCA Healthcare; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) Plan with match

Education support

Job summary

HCA Florida Memorial Hospital in Jacksonville, FL is seeking a Unit Secretary for night shifts to support a step-down unit. You will greet patients and families, manage records, relay messages, and help keep the unit organized and safe.

This role emphasizes compassionate communication, attention to detail, and teamwork in a fast-paced hospital environment. Qualifications include a High School diploma or GED and Basic Life Support within 30 days of start.

Qualifications

• High School Diploma or GED required.
• Basic Life Support (BLS) must be obtained within 30 days of employment start date.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism, providing updates and ensuring they feel informed and supported.
• Maintain patient records accurately, enter physician orders, and protect patient information.
• Handle all communications between incoming calls and care team members promptly and clearly to keep the unit connected.
• Keep the environment clean, organized, and well-stocked to promote safety and comfort.
• Take initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

BLS certification within 30 days

Job description

HCA Florida Memorial Hospital in Jacksonville, FL is seeking a Unit Secretary for night shifts to support a step-down unit. You will greet patients and families, manage records, relay messages, and help keep the unit organized and safe.

This role emphasizes compassionate communication, attention to detail, and teamwork in a fast-paced hospital environment. Qualifications include a High School diploma or GED and Basic Life Support within 30 days of start.