Unit Secretary

HCA Healthcare; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) Plan with match

Education support

Job summary

HCA Florida Memorial Hospital in Jacksonville, FL is seeking a Unit Secretary for night shifts to support a step-down unit. You will greet patients and families, manage records, relay messages, and help keep the unit organized and safe.

This role emphasizes compassionate communication, attention to detail, and teamwork in a fast-paced hospital environment. Qualifications include a High School diploma or GED and Basic Life Support within 30 days of start.

Qualifications

• High School Diploma or GED required.
• Basic Life Support (BLS) must be obtained within 30 days of employment start date.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism, providing updates and ensuring they feel informed and supported.
• Maintain patient records accurately, enter physician orders, and protect patient information.
• Handle all communications between incoming calls and care team members promptly and clearly to keep the unit connected.
• Keep the environment clean, organized, and well-stocked to promote safety and comfort.
• Take initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

BLS certification within 30 days

Job description

Fulltime Nights for Step down unit

Do you have the career opportunities as a Unit Secretary you want with your current employer? We have an exciting opportunity for you to join HCA Florida Memorial Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Your responsibilities will include:

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported

• Maintaining patient records accurately, entering physician orders, and protecting patient information

• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected

• Keeping the environment clean, organized, and well-stocked to promote safety and comfort

• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

What qualifications you will need:

• High School Graduate / GED

• Basic Cardiac Life Support must be obtained within 30 days of employment start date

No Travel Required

No experience Required Years of Experience

Benefits

HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Memorial Hospital (memorialhospitaljax.com) has provided quality healthcare services since 1969, giving patients access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 450+ bed hospital is one of the region's leading acute care facilities. We offer a range of services for our patients, including 24-hour emergency care at three different locations and a Level II trauma center . Other specialized programs include our accredited Chest Pain Center, certified Stroke Center, Heart Center, Bone and Joint Center, maternity center and much more. Memorial has received the Gold Seal of Approval for Primary Stroke Centers and is sepsis-certified by the Joint Commission.

At Memorial Hospital, our care like family culture extends to our patients, our people and our Jacksonville community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.