Emergency Communications Tech - Part-Time (SWP)

Georgia Department of Revenue; United States; Remote; USD 25,000 - 26,000; Part time

Benefits offered by this job

Job summary

Georgia Emergency Management and Homeland Security Agency (GEMA/HS) seeks a part-time Telecommunications Tech 1 for the State Warning Point. The role supports emergency communications, operates multiple voice/data systems, and coordinates traffic across agencies.

Candidates should be ready for night shifts, short-notice calls, and occasional travel. The position requires a high school diploma or GED with customer service experience; telework is possible per SOPs.

Qualifications

• High school diploma or GED and six months of customer service experience.
• Willingness to work nights, weekends, holidays, and irregular schedules.
• Ability to telework and follow SOPs for teleworking.
• Ability to travel overnight as required.
• Ability to load and deploy state-issued workstation equipment (≈20 lbs).

Responsibilities

• Receive and disseminate emergency and non-emergency information to state and federal partners.
• Operate voice and data telecommunications equipment and systems including radio, telephone, satellite, and computers.
• Coordinate voice and data traffic within the State Warning Point per laws and regulations.
• Provide professional, courteous assistance via phone, radio, and written communication.
• Perform administrative duties for the SWP and maintain security of devices and credentials.
• Ensure readiness of all assigned computers and communications devices and report deficiencies.

Skills

Clear communication

Customer service

Multitasking

Ability to telework

Education

High school diploma or GED

Associate degree or higher (preferred)

Tools

Microsoft Office

Office 365

Radio & data communications equipment

Job description

Georgia Emergency Management and Homeland Security Agency (GEMA/HS) seeks a part-time Telecommunications Tech 1 for the State Warning Point. The role supports emergency communications, operates multiple voice/data systems, and coordinates traffic across agencies.

Candidates should be ready for night shifts, short-notice calls, and occasional travel. The position requires a high school diploma or GED with customer service experience; telework is possible per SOPs.