Emergency Communications Tech — Remote/On-Call

Georgia Emergency Management and Homeland Security; Atlanta (GA); Remote; USD 25,000 - 30,000; Part time

Job summary

Georgia Emergency Management and Homeland Security Agency (GEMA/HS) seeks a part-time Telecommunications Tech 1 for the State Warning Point. The role involves handling emergency communication across radio, phone, and data systems while maintaining strict security and readiness.

Ideal candidates will have a high school diploma or GED, plus 6 months of customer service experience, and be able to telework, travel as needed, and work irregular hours including nights and weekends.

Qualifications

• High school diploma or GED and 6 months of customer service experience.
• Ability to telework and follow GEMA/HS SOPs for teleworking.
• Ability to travel overnight as required.
• Ability to multi-task and remain calm in emergencies.

Responsibilities

• Receive and disseminate emergency and non-emergency information to state and federal partners.
• Operate voice and data communications equipment and systems, including radio, phone, satellite, and computers.
• Coordinate voice and data traffic within the State Warning Point per laws and regs.
• Deliver excellent customer service to the public and SWP stakeholders.
• Perform administrative duties for SWP operations and maintain equipment readiness.

Skills

Night shifts

Telework capable

Multi-tasking

Emergency communication

Clear communication

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Office 365

Word

Excel

Outlook

Radio/data comm equipment

Job description

Georgia Emergency Management and Homeland Security Agency (GEMA/HS) seeks a part-time Telecommunications Tech 1 for the State Warning Point. The role involves handling emergency communication across radio, phone, and data systems while maintaining strict security and readiness.

Ideal candidates will have a high school diploma or GED, plus 6 months of customer service experience, and be able to telework, travel as needed, and work irregular hours including nights and weekends.