Night Shift Store Associate: Customer Experience

Kroger Family of Companies; Hilliard (OH); Presencial; USD 18.000 - 26.000; Jornada completa

Descripción de la vacante

Kroger Family of Companies in Ohio is seeking a customer-focused team member to deliver outstanding service in the department and throughout the store. You will assist customers, stock merchandise, and ensure freshness and safety standards are met.

Follow food-safety guidelines, monitor temperatures, and support the department manager to achieve sales goals while contributing to a positive and respectful shopping experience for every guest.

Formación

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication with customers and team members.

Responsabilidades

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Conocimientos

Stress management

Math basics

Communication

Descripción del empleo

Kroger Family of Companies in Ohio is seeking a customer-focused team member to deliver outstanding service in the department and throughout the store. You will assist customers, stock merchandise, and ensure freshness and safety standards are met.

Follow food-safety guidelines, monitor temperatures, and support the department manager to achieve sales goals while contributing to a positive and respectful shopping experience for every guest.