Night Shift Grocery Clerk - Customer Experience Champion

Kroger; Toledo (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

Kroger in Toledo, OH is looking for a frontline associate to deliver outstanding customer service, maintain a safe, clean store environment, and assist the department manager in reaching sales goals. You will answer questions, stock and label merchandise, and help customers find items.

The role emphasizes adherence to food safety, accurate temperature logs, and reporting safety risks. The ideal candidate handles stress, communicates effectively, and supports a friendly, welcoming store culture.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products sold within the department and respond to questions/suggestions.

Skills

Customer service

Communication

Problem solving

Teamwork

Stress management

POS Systems

Tools

POS Systems

Job description

Kroger in Toledo, OH is looking for a frontline associate to deliver outstanding customer service, maintain a safe, clean store environment, and assist the department manager in reaching sales goals. You will answer questions, stock and label merchandise, and help customers find items.

The role emphasizes adherence to food safety, accurate temperature logs, and reporting safety risks. The ideal candidate handles stress, communicates effectively, and supports a friendly, welcoming store culture.