Night Shift Customer Experience Associate

The Kroger Co.; Centerville (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Co. in Centerville, OH is seeking a customer-focused associate to deliver outstanding service and maintain a safe, clean store environment.

You will assist department managers in achieving sales and profit goals while upholding quality standards and our Customer 1st strategy. You will greet customers, answer questions about products, help with stocking and merchandising, monitor product freshness and temperatures, and adhere to food safety guidelines.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an inviting environment for customers by answering questions about products in the department and store.
• Learn and recall product information; respond to questions and suggest products.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise and ensure fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures and logs.
• Reinforce safety procedures and notify management of unsafe conditions.
• Inspect equipment and report items needing repair.
• Notify management of accidents and report safety risks or theft.

Skills

Stress management

Math basics

Communication skills

Job description

The Kroger Co. in Centerville, OH is seeking a customer-focused associate to deliver outstanding service and maintain a safe, clean store environment.

You will assist department managers in achieving sales and profit goals while upholding quality standards and our Customer 1st strategy. You will greet customers, answer questions about products, help with stocking and merchandising, monitor product freshness and temperatures, and adhere to food safety guidelines.