Night Shift Grocery: Customer Experience Specialist

Kroger Family of Companies

Norcross (GA)

In loco

USD 28.000 - 38.000

Tempo pieno

2 giorni fa

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Descrizione del lavoro

Kroger Family of Companies in Norcross, GA seeks a customer-focused associate to deliver outstanding service and maintain a safe, clean store environment. You will assist the department manager in meeting sales and profit goals, while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role involves greeting customers, answering product questions, recommending items, ensuring freshness, labeling and stocking merchandise, and

Competenze

Ability to handle stressful situations.
Knowledge of basic math (counting, addition, and subtraction).
Effective communication skills.
Retail experience is desirable.
Second language skills are a plus.

Mansioni

Create an environment that enables customers to feel welcome and appreciated by answering questions about products.
Gain and maintain knowledge of products and respond with suggestions.
Recommend grocery items and inform customers of specials.
Check product quality and sell-by dates, take appropriate action.
Label, stock and inventory department merchandise and ensure fresh products.
Report ordering/shipping discrepancies to the department manager.
Display a positive attitude and stay current with ads.
Adhere to food safety regulations and maintain proper temperatures.
Follow safety procedures and report unsafe conditions to management.
Inspect equipment and notify of repairs as needed.
Notify management of accidents and report safety risks or fraud.
Perform essential job functions with or without reasonable accommodation.