Night Shift Senior Operations Admin: Data & Customer Care

FedEx; Rosemount (MN); Hybrid; USD 25,000 - 37,000; Full time

Job summary

FedEx Ground is seeking an experienced administrative clerk to support hub and station operations in Rosemount, MN. You will handle clerical tasks, data entry, and frontline customer service to help resolve issues and keep packages moving.

The role requires strong organizational skills, proficiency with Microsoft Office, and the ability to manage multiple tasks in a fast-paced environment, with night shifts Thursday–Saturday 8:00 PM–6:00 AM.

Qualifications

• High School Diploma or GED required.
• Four years of customer service or clerical experience required.
• Experience in dock operations or distribution center preferred.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing and phones).
• Review data and enter information in systems to support functional areas.
• Compile data and generate regular and ad-hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit activity by retrieving data and files.

Skills

Customer service

Data entry

Time management

Multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Ground is seeking an experienced administrative clerk to support hub and station operations in Rosemount, MN. You will handle clerical tasks, data entry, and frontline customer service to help resolve issues and keep packages moving.

The role requires strong organizational skills, proficiency with Microsoft Office, and the ability to manage multiple tasks in a fast-paced environment, with night shifts Thursday–Saturday 8:00 PM–6:00 AM.