Night Shift Security Operations Center Associate

jobr.pro; Phoenix (AZ); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401K with company match

Student loan payments

Discounts on vehicles

Job summary

jobr.pro is looking for a Safe and Secure Operations Center Associate to monitor various security systems and provide top-notch customer service across multiple locations. This role is crucial in responding to incidents, utilizing technology to ensure safety and reporting risks.

Ideal candidates possess a high school diploma, with at least two years of relevant experience, and are capable of delivering exceptional service in a flexible work environment. Benefits include medical, dental, and 401K options.

Qualifications

• High school diploma or GED equivalent.
• Two (2) years previous Security Operations or Call Center experience.
• Ability to work flexible hours and shifts, and potential overtime hours as dictated by business need.
• Demonstrated ability to deliver a consistent, top‑notch customer service experience.
• Strong interpersonal and communication skills.

Responsibilities

• Monitor CCTV, access control, and alarm systems.
• Deliver exceptional customer service to internal and external customers.
• Respond to life safety incidents and dispatch personnel as required.
• Process requests in a timely manner to meet service levels.

Job description

jobr.pro is looking for a Safe and Secure Operations Center Associate to monitor various security systems and provide top-notch customer service across multiple locations. This role is crucial in responding to incidents, utilizing technology to ensure safety and reporting risks.

Ideal candidates possess a high school diploma, with at least two years of relevant experience, and are capable of delivering exceptional service in a flexible work environment. Benefits include medical, dental, and 401K options.