Night-Shift Security Communications Specialist

Dormont Manufacturing Co; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Dormont Manufacturing Co seeks an OIC Communications Specialist to provide top-tier customer service and manage communications for retail centers. This role involves handling various call types, operating video surveillance systems, and coordinating with security.

Qualifications include a high school diploma, 2 years of related experience, and strong communication skills. A college degree in Criminal Justice is preferred.

The work environment is primarily office-based with a focus on detail and multitasking.

Third shift availability is required.

Qualifications

• Minimum of 2 years in a public or private safety organization or dispatching/call center experience.
• Experience in a video surveillance environment or equivalent training.
• Typing proficiency of at least 40 words per minute.

Responsibilities

• Answer and prioritize incoming calls and radio communications.
• Collaborate with on-site security to resolve incidents.
• Monitor video surveillance systems and document events.

Skills

Customer service skills

Technical monitoring equipment operation

Microsoft Office (Word, Excel)

Effective communication

Education

High school diploma or equivalent

College degree in Criminal Justice

Tools

Video surveillance systems

Job description

Dormont Manufacturing Co seeks an OIC Communications Specialist to provide top-tier customer service and manage communications for retail centers. This role involves handling various call types, operating video surveillance systems, and coordinating with security.

Qualifications include a high school diploma, 2 years of related experience, and strong communication skills. A college degree in Criminal Justice is preferred.

The work environment is primarily office-based with a focus on detail and multitasking.

Third shift availability is required.