Night Shift Retail Customer Experience Associate

Kroger; Katy (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger in Katy, Texas is seeking a customer-focused team member to deliver exceptional service, maintain a safe, clean environment, and support the department manager in achieving sales and profit goals.

You will answer product questions, promote grocery specials, stock and label merchandise, monitor temperatures, follow food safety guidelines, and report safety issues to management while upholding Kroger's core values.

Qualifications

• Handle stressful situations effectively.
• Basic math skills (counting, addition, and subtraction).
• Effective communication with customers and teammates.

Responsibilities

• Provide exceptional customer service and answer questions about products.
• Assist department manager in achieving sales and profit goals.
• Maintain a safe, clean store environment and follow food safety guidelines.
• Stock, label, and inventory department merchandise.
• Monitor temperatures and ensure product freshness.
• Promote specials and inform customers of grocery deals.
• Report product ordering/shipping discrepancies to management and address safety concerns.

Skills

Stress management

Basic math

Communication

Job description

Kroger in Katy, Texas is seeking a customer-focused team member to deliver exceptional service, maintain a safe, clean environment, and support the department manager in achieving sales and profit goals.

You will answer product questions, promote grocery specials, stock and label merchandise, monitor temperatures, follow food safety guidelines, and report safety issues to management while upholding Kroger's core values.