Grocery Night Associate: Customer Experience & Freshness

Kroger; Houston (TX); On-site; USD 26,000 - 35,000; Full time

Job summary

Kroger in Houston, TX is hiring for a role focused on outstanding customer experience and safe, clean store operations. You will assist the department manager in reaching sales goals while upholding quality standards and the Customer 1st strategy.

Join a team that values respect, honesty, integrity, diversity, inclusion and safety as you help customers find products, answer questions, and maintain department shelves and tags.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Retail experience preferred; second language skills may be required.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products sold within the department and respond to questions
• Recommend grocery items to customers and inform them of specials
• Check product quality to ensure freshness and review sell by dates
• Label, stock and inventory department merchandise and provide fresh products
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads and promotions
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers and maintain logs
• Reinforce safety programs by complying with safety procedures
• Practice preventive maintenance by inspecting equipment and notifying management
• Notify management of accidents
• Report safety risks including theft or fraud
• Perform essential job functions with or without accommodation

Skills

Stress management

Basic math

Effective communication

Retail experience

Second language

Job description

Kroger in Houston, TX is hiring for a role focused on outstanding customer experience and safe, clean store operations. You will assist the department manager in reaching sales goals while upholding quality standards and the Customer 1st strategy.

Join a team that values respect, honesty, integrity, diversity, inclusion and safety as you help customers find products, answer questions, and maintain department shelves and tags.