Night Shift Patient Flow Coordinator

IHA; Des Moines (IA); On-site; USD 52,000 - 72,000; Full time

Job summary

MercyOne Health System is seeking a Patient Flow Rep to coordinate patient placement across departments, monitor census, and alert leadership for Peak Capacity Plan activation. You will act as a Super-User for Bed Management software and support transfer center communications.

The role requires 2 years in healthcare, a high school diploma, and knowledge of medical terminology. Night shifts run 7:00 PM to 7:30 AM, with 3-12 shifts and no set days.

Qualifications

• Minimum 2 years previous experience in a health care setting.
• Knowledge of Medical Terminology required.
• Strong interpersonal and communication skills.
• Knowledge and efficient use of electronic health record, bed tracking systems, as well as basic office equipment.

Responsibilities

• Maintains knowledge of floor specialty and physician preferences related to patient placement
• Aide with creation and updating of Clinical Road Maps and Patient Placement protocols
• Communicate and coordinate high priority patient movement and navigate barriers to patient placement
• Utilizes knowledge of current census information and potential inpatient bed needs to project accurate and appropriate placement of incoming patients.
• Act as an expert and Super-User for Bed Management software platform
• Assists with Transfer Center calls and communicating priorities to transfer center RNs.
• Details hand-off of information to next shift related to pending bed activity, admissions, discharges and transfers

Skills

Healthcare experience

Interpersonal skills

Medical terminology

Electronic health record knowledge

Bed tracking systems

Education

High school diploma or GED

Tools

Bed Management software

Job description

MercyOne Health System is seeking a Patient Flow Rep to coordinate patient placement across departments, monitor census, and alert leadership for Peak Capacity Plan activation. You will act as a Super-User for Bed Management software and support transfer center communications.

The role requires 2 years in healthcare, a high school diploma, and knowledge of medical terminology. Night shifts run 7:00 PM to 7:30 AM, with 3-12 shifts and no set days.