Night-Shift Patient Facilitator with 401(k)

Hospitality Health ER; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Night shift differential pay

401(k) with company match

Additional benefits available for full

Job summary

Hospitality Health ER in Tyler, TX is seeking a Patient Facilitator to ensure a smooth, welcoming experience for guests and their families while supporting the care team. The role includes transportation, room readiness, and day-to-day facility tasks to keep operations efficient.

The ideal candidate is organized, communicative, and eager to help in a fast-paced environment, with a hospitality-minded approach and strong teamwork.

Qualifications

• Clear communication and strong customer service skills.
• Organized and detail-oriented; able to manage multiple tasks.
• Hospitality-minded approach focused on guest experience.
• Teamwork and collaboration to support clinical staff.
• Ability to read/write/speak English effectively.

Responsibilities

• Safely transport guests within the facility to assist mobility.
• Assist guests with entering/exiting vehicles and moving between areas.
• Provide a welcoming and respectful experience to guests and families.
• Help with room turnovers and facility organization.
• Maintain clean and sanitized transportation equipment after use.
• Keep rooms and common areas stocked and organized.
• Coordinate with nurses and physicians to support workflow.
• Step in wherever needed to support the team.

Skills

Communication skills

Customer service

Organized

Hospitality mindset

Teamwork

Education

High School Diploma or GED

Job description

Hospitality Health ER in Tyler, TX is seeking a Patient Facilitator to ensure a smooth, welcoming experience for guests and their families while supporting the care team. The role includes transportation, room readiness, and day-to-day facility tasks to keep operations efficient.

The ideal candidate is organized, communicative, and eager to help in a fast-paced environment, with a hospitality-minded approach and strong teamwork.