Night Shift Patient Experience Advocate

The Ohio State University Wexner Medical Center; Columbus, Northern (OH, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

The Ohio State University Medical Center is seeking a Patient Representative for the James Cancer Hospital region on a rotating third shift. You will respond empathetically to patient, family, and visitor needs, provide non‑clinical information, and support service recovery with timely communication to care teams.

Responsibilities include documenting interactions, coordinating with the Hospital’s Patient Experience Coordinator Lead, and helping to ensure positive patient relations and

Job description

The Ohio State University Medical Center is seeking a Patient Representative for the James Cancer Hospital region on a rotating third shift. You will respond empathetically to patient, family, and visitor needs, provide non‑clinical information, and support service recovery with timely communication to care teams.

Responsibilities include documenting interactions, coordinating with the Hospital’s Patient Experience Coordinator Lead, and helping to ensure positive patient relations and