Night Shift Patient Access Specialist (Part-Time)

Sentara Healthcare Inc; Norfolk (VA); Hybrid; USD 28,000 - 42,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with employer match

Paid time off

Parental leave

Military leave

Educational assistance or student loan

Voluntary benefits

Job summary

Sentara Healthcare Inc. is seeking a Part Time, 3rd shift Nights Patient Access Representative in Norfolk, VA. You will handle patient registration, verify demographics, and process insurance information in the electronic health record while delivering a courteous first impression.

The role includes collecting payments, explaining regulatory documents, and potentially handling scheduling, pre-admission, and discharge support. A sign-on bonus up to $1,500 is offered for qualified candidates.

Qualifications

• 2 years of Customer Service and/or Data Entry
• Associate or bachelor’s degree in lieu of two years of experience
• Proficiency in Keyboarding

Responsibilities

• Verify patient identity and register for services
• Review schedules and physician orders to register for the appropriate service
• Scan documents (insurance cards, IDs, Living Wills, POAs) and enter demographics into the EHR
• Explain and collect co-payments, deposits, and outstanding balances
• Greet patients and families and direct to the proper service area
• May perform scheduling, pre-admission, and discharge duties and provide updates to families

Skills

Customer Service

Data Entry

Front Desk

Insurance

Insurance Verification

Scheduling

Receptionist

Non-clinical

Education

High School diploma or equivalent

Associate or Bachelor’s degree may substitute two years of experience

Job description

Sentara Healthcare Inc. is seeking a Part Time, 3rd shift Nights Patient Access Representative in Norfolk, VA. You will handle patient registration, verify demographics, and process insurance information in the electronic health record while delivering a courteous first impression.

The role includes collecting payments, explaining regulatory documents, and potentially handling scheduling, pre-admission, and discharge support. A sign-on bonus up to $1,500 is offered for qualified candidates.