Night Shift Patient Access Specialist

NYU Langone Health; Village of Mineola (NY); Vor Ort; USD 41.000 - 42.000; Vollzeit

Zusammenfassung

NYU Langone Hospital—Long Island in Mineola, NY is seeking a Representative, Patient Access Services for Night Shift. The role handles patient registration, benefits verification, and explains financial responsibilities to patients and families with a clear, courteous approach.

You will coordinate with clinical and administrative staff to secure accurate information, perform pre-arrival tasks, and ensure compliance with consent and billing policies.

Qualifikationen

• High School diploma or GED required.
• Healthcare customer service experience preferred.
• Proficient in Microsoft Office applications (Outlook, Word, Excel).
• Excellent written and verbal communication, detail oriented, organized, multitasking abilities.

Aufgaben

• Complete pre-arrival, check-in and registration, benefits and insurance verification and patient liability collection for all scheduled appointments.
• Interview patients and guarantors to obtain screening information for financial counseling.
• Collaborate with medical staff, nursing, and insurance payors to assist families in obtaining healthcare and financial services.
• Perform financial clearance for claim processing during registration, collecting necessary information.
• Ensure patients/representatives are informed of consent requirements and that co-pays, co-insurance, and deductibles are collected per policy.
• Investigate and resolve daily error worklists.

Kenntnisse

Customer service

Communication

Multitasking

Detail oriented

Ausbildung

High School or GED

Tools

Microsoft Office

Outlook

Word

Excel

Jobbeschreibung

NYU Langone Hospital—Long Island in Mineola, NY is seeking a Representative, Patient Access Services for Night Shift. The role handles patient registration, benefits verification, and explains financial responsibilities to patients and families with a clear, courteous approach.

You will coordinate with clinical and administrative staff to secure accurate information, perform pre-arrival tasks, and ensure compliance with consent and billing policies.