Night Shift Lead, Patient Access & Registration

NYU Langone Health; New York (NY); On-site; USD 66,300 - 82,950; Full time

Job summary

NYU Langone Health is seeking a Night Shift Supervisor of Patient Access — Brooklyn to lead the patient access registration team and support financial operations. The role emphasizes personnel management, customer relations, and ensuring accurate and timely billing processes.

Responsibilities include supervising staff, maintaining data integrity, and coordinating with administration to achieve departmental goals while ensuring 24/7 operations and adherence to policies.

Qualifications

• Bachelor's degree and 1–2 years of relevant experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively with staff at all levels.
• Proficient in Microsoft Office and data systems.

Responsibilities

• Supervise daily operations of patient access registrations.
• Manage staff performance, scheduling, and training.
• Ensure data integrity with organized records, timecards, and schedules.
• Oversee insurance verification and time-of-service collections.
• Conduct quality audits and drive process improvements.
• Collaborate with leadership to meet department goals.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Independent work

Education

Bachelor's degree

Tools

Microsoft Office

Job description

NYU Langone Health is seeking a Night Shift Supervisor of Patient Access — Brooklyn to lead the patient access registration team and support financial operations. The role emphasizes personnel management, customer relations, and ensuring accurate and timely billing processes.

Responsibilities include supervising staff, maintaining data integrity, and coordinating with administration to achieve departmental goals while ensuring 24/7 operations and adherence to policies.