Night-Shift Patient Access Specialist

R1 RCM Holdco Inc.; Owasso (OK); On-site; USD 21,000 - 26,000; Full time

Job summary

R1 RCM Inc. in Owasso, OK is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care.

You will register patients, answer phones, collect demographics and co-pays, and collaborate with care teams to support efficient patient flow. This role offers training and growth in healthcare administration; base pay is $14.50–$18.99 per hour, with benefits.

Qualifications

• High School Diploma or GED required.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.
• Must be able to pass a background check and vaccination requirements.
• Ability to work in a fast-paced environment with compassion.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process, working across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Communication

Multitasking & prioritization

Education

High School Diploma or GED

Tools

Registration systems

Job description

R1 RCM Inc. in Owasso, OK is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care.

You will register patients, answer phones, collect demographics and co-pays, and collaborate with care teams to support efficient patient flow. This role offers training and growth in healthcare administration; base pay is $14.50–$18.99 per hour, with benefits.