Healthcare Patient Access Specialist

R1-Rc; Wichita (KS); On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Wichita, KS is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care across multiple systems.

You will handle check-ins, phone inquiries, insurance information, and co-pays, while collaborating with care teams to keep patient flow smooth. Training is provided; this role offers a launching pad for a healthcare career.

Qualifications

• Experience in patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• Excellent customer service and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and compassion.
• Build trust with patients during moments when they may be ill, anxious, or overwhelmed; collaborate with care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professional demeanor

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Wichita, KS is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care across multiple systems.

You will handle check-ins, phone inquiries, insurance information, and co-pays, while collaborating with care teams to keep patient flow smooth. Training is provided; this role offers a launching pad for a healthcare career.