Night Shift Patient Access Specialist

Intuitive Health; Georgetown (KY); In loco; USD 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Intuitive Health is hiring a Patient Access Advocate for full-time nights. The role greets patients, registers new patients, verifies insurance, collects payments, and supports efficient patient flow in a fast-paced healthcare environment.

The position requires strong customer service, excellent communication, and basic computer proficiency. Travel is primarily local to our partner facilities, with occasional shifts differing by facility needs.

Competenze

• High school diploma or GED.
• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Mansioni

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments in accordance with company guidelines.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Provide general information such as directions, office hours, and policies.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform clerical tasks including copying, scanning, faxing, and filing.
• Maintain waiting areas, front desk, and reception spaces in a clean, organized, and presentable condition.
• Assist with supply management, including ordering and stocking as needed.
• Support patients and families with a friendly and reassuring approach, promoting positive patient experiences.
• Attend staff meetings and required training sessions; maintain ongoing knowledge of role responsibilities.
• Adhere to all company policies, safety regulations, and administrative procedures.

Conoscenze

Customer service focus

Strong communication skills

Professionalism

Flexibility

Organization & time management

Formazione

High school diploma or GED

Strumenti

Microsoft Office

EMR/EHR systems

Patient management systems

Descrizione del lavoro

Intuitive Health is hiring a Patient Access Advocate for full-time nights. The role greets patients, registers new patients, verifies insurance, collects payments, and supports efficient patient flow in a fast-paced healthcare environment.

The position requires strong customer service, excellent communication, and basic computer proficiency. Travel is primarily local to our partner facilities, with occasional shifts differing by facility needs.