PRN Nights: Patient Access Advocate

Intuitive-Health; Florida; Sur place; USD 22 000 - 30 000; Temps partiel

Résumé du poste

Intuitive Health is seeking a Patient Access Advocate for PRN Night shifts (7pm-7:30am). You will greet patients, register them, verify insurance, collect payments, and perform front desk duties to ensure smooth patient flow and a welcoming experience.

As part of the front office team, you’ll handle phones, maintain records, protect patient confidentiality, and support clinical staff with accurate information.

Qualifications

• High school diploma or GED.
• Customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Responsabilités

• Greet patients and visitors courteously, in person and by phone.
• Register new patients and update demographic, insurance, and billing information.
• Verify insurance eligibility and collect copays, deductibles, and payments in accordance with company guidelines.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Provide general information such as directions, office hours, and policies.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform clerical tasks including copying, scanning, faxing, and filing.
• Maintain waiting areas, front desk, and reception spaces in a clean, organized, and presentable condition.
• Assist with supply management, including ordering and stocking as needed.
• Support patients and families with a friendly and reassuring approach, promoting positive patient experiences.
• Attend staff meetings and required training sessions; maintain ongoing knowledge of role responsibilities.
• Adhere to all company policies, safety regulations, and administrative procedures.
• Perform other duties within scope as assigned.

Connaissances

Customer service

Communication

Professionalism

Teamwork

Flexibility

Tech literacy

Organization

Time management

Microsoft Office

Formation

High school diploma or GED

Outils

EMR/EHR

Patient management systems

Office equipment

Description du poste

Intuitive Health is seeking a Patient Access Advocate for PRN Night shifts (7pm-7:30am). You will greet patients, register them, verify insurance, collect payments, and perform front desk duties to ensure smooth patient flow and a welcoming experience.

As part of the front office team, you’ll handle phones, maintain records, protect patient confidentiality, and support clinical staff with accurate information.