Night Shift Patient Access Specialist

Baylor Scott & White Health; Aubrey (TX); On-site; USD 23,000 - 30,000; Part time

Job summary

Emerus is seeking a Patient Access Specialist for a PRN night shift at our Aubrey, TX facility. You will verify demographics, insurance information, and collect out-of-pocket responsibilities to maximize hospital reimbursement.

Responsibilities include confirming benefits, obtaining authorizations, maintaining accurate records, and delivering excellent customer service while adhering to HIPAA and EMTALA guidelines.

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience in a health care setting preferred.
• Emergency Department registration experience strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors required.
• Basic understanding of medical terminology.
• Excellent customer service.
• Working knowledge of MS Office (MS Word, Excel and Outlook) strongly preferred.
• Fluency in English required; bilingual (English & Spanish) in El Paso market is a plus.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to Admissions settings and handling of Medical Records.
• Provide excellent customer service at all times by effectively meeting customer needs and building quality relationships.
• Protect patient safety by ensuring proper identification and triage on arrival.
• Answer telephone professionally and forward messages to appropriate staff.
• Obtain signatures on forms and consents and enter complete demographic information.
• Verify insurance benefits and confirm correct payor/plan in patient accounting system.
• Obtain necessary insurance authorizations.
• Pursue collections at the time of service to maximize reimbursement.
• Scan and maintain medical records, coordinate patient transfers, and respond to record requests.

Skills

Customer Service

Fluent English

Spanish language (El Paso Market)

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus is seeking a Patient Access Specialist for a PRN night shift at our Aubrey, TX facility. You will verify demographics, insurance information, and collect out-of-pocket responsibilities to maximize hospital reimbursement.

Responsibilities include confirming benefits, obtaining authorizations, maintaining accurate records, and delivering excellent customer service while adhering to HIPAA and EMTALA guidelines.