Night Shift Patient Access Representative I

Southern California Hospitals; Los Angeles (CA); On-site; USD 28,000 - 38,000; Full time

Job summary

Southern California Hospitals is seeking a Patient Access Rep I in Los Angeles to facilitate smooth admissions for inpatients and outpatients. You will verify patient information, explain hospital policies, and guide patients through the admissions process.

The role requires strong communication, time management, and customer service skills, with a basic understanding of medical terminology and proficiency in English. Hospital familiarity with PBX operations is a plus.

Qualifications

• High School diploma or GED required.
• 1 year of customer service experience.
• Basic understanding of medical terminology.
• Excellent written and verbal communication in English.

Responsibilities

• Registers all patients and collects admission information accurately.
• Explains hospital policies and payment procedures; collects payments.
• Operates PBX and handles calls professionally.
• Maintains confidentiality and a safe environment for patients and staff.

Skills

Customer service

Communication skills

Time management

Multitasking

English proficiency

Computer literacy

Education

High School Diploma or GED

Tools

PBX experience

Job description

Southern California Hospitals is seeking a Patient Access Rep I in Los Angeles to facilitate smooth admissions for inpatients and outpatients. You will verify patient information, explain hospital policies, and guide patients through the admissions process.

The role requires strong communication, time management, and customer service skills, with a basic understanding of medical terminology and proficiency in English. Hospital familiarity with PBX operations is a plus.