Night Shift Patient Access Concierge

Redeemer Health; Pennsylvania; On-site; USD 21,000 - 30,000; Part time

Job summary

Redeemer Health in Pennsylvania seeks a part-time patient services role to facilitate a personalized, high-quality patient and family experience. You will register patients for outpatient services, verify information, and manage referrals, while maintaining a strong patient-focused presence throughout admissions and departures.

This position emphasizes impeccable communication, teamwork with healthcare providers, and solid computer skills.

Qualifications

• High School Diploma or GED required.
• An inspiring, positive, get it done attitude.
• Ability to problem-solve, improvise and implement in high pressure or time sensitive situations
• Passionate about individualizing and ensuring a positive, meaningful experience.
• Impeccable communication and interpersonal skills.
• Excellent computer/technology skills and application ability.
• Knowledge of medical terminology and insurance requirements preferred.

Responsibilities

• Facilitates and stages an intentional, personalized, high quality and efficient experience for the patient, visitor and family who present for services.
• Maintains a highly visible physical presence upon entry to and departure from the facility/conversation room.
• Registers patients for all outpatient diagnostic services.
• Obtains and verifies patient information.
• Verifies insurance information and ensures proper referrals and authorizations are on file as needed.
• Collects patient responsibility at time of service.
• Completes work list tasks as assigned.
• Shift: 28 hours a week, Wednesday, Thursday, Friday and every other Saturday 11pm-7:30am.

Skills

Communication

Interpersonal skills

Problem solving

Teamwork

Tech literacy

Medical terminology

Education

High School Diploma/GED

Job description

Redeemer Health in Pennsylvania seeks a part-time patient services role to facilitate a personalized, high-quality patient and family experience. You will register patients for outpatient services, verify information, and manage referrals, while maintaining a strong patient-focused presence throughout admissions and departures.

This position emphasizes impeccable communication, teamwork with healthcare providers, and solid computer skills.