Patient Access & Registration Specialist

Redeemer Health; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Job summary

Redeemer Health in Pennsylvania is seeking a patient access specialist to manage the front desk experience for patients, visitors and families, ensuring a smooth check-in and respectful service. The role includes collecting patient information, verifying insurance, and guiding patients through the scheduling process with a compassionate approach.

The position emphasizes accurate data entry, teamwork, and delivering high-quality service in a fast-paced healthcare setting, aligned with the health

Qualifications

• High School Diploma/GED required.
• Positive attitude and get it done attitude.
• Ability to problem-solve in high pressure or time-sensitive situations.
• Passionate about individualized and meaningful patient experiences.
• Compassionate, supportive of patients' emotional, spiritual, and health care needs.

Responsibilities

• Facilitates and stages an intentional, personalized, high quality and efficient experience for the patient, visitor and family who present for services.
• Maintains a highly visible presence at entry to and departure from the facility/conversation room.
• Registers patients for all outpatient diagnostic services.
• Obtains and verifies patient information; verifies insurance information and ensures proper referrals and authorizations are on file as needed.
• Collects patient responsibility at time of service.
• Completes work list tasks as assigned.

Skills

High School Diploma

Customer service

Communication skills

Problem solving

Team collaboration

Computer skills

Medical terminology

Insurance knowledge

Education

High School Diploma/GED

Tools

MS Office

EMR systems

Job description

Redeemer Health in Pennsylvania is seeking a patient access specialist to manage the front desk experience for patients, visitors and families, ensuring a smooth check-in and respectful service. The role includes collecting patient information, verifying insurance, and guiding patients through the scheduling process with a compassionate approach.

The position emphasizes accurate data entry, teamwork, and delivering high-quality service in a fast-paced healthcare setting, aligned with the health