Patient Access Representative (Full time)

Holy Redeemer; Pennsylvania; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Redeemer Health in Pennsylvania is seeking a patient access specialist to manage the front desk experience for patients, visitors and families, ensuring a smooth check-in and respectful service. The role includes collecting patient information, verifying insurance, and guiding patients through the scheduling process with a compassionate approach.

The position emphasizes accurate data entry, teamwork, and delivering high-quality service in a fast-paced healthcare setting, aligned with the health

Qualifikationen

• High School Diploma/GED required.
• Positive attitude and get it done attitude.
• Ability to problem-solve in high pressure or time-sensitive situations.
• Passionate about individualized and meaningful patient experiences.
• Compassionate, supportive of patients' emotional, spiritual, and health care needs.

Aufgaben

• Facilitates and stages an intentional, personalized, high quality and efficient experience for the patient, visitor and family who present for services.
• Maintains a highly visible presence at entry to and departure from the facility/conversation room.
• Registers patients for all outpatient diagnostic services.
• Obtains and verifies patient information; verifies insurance information and ensures proper referrals and authorizations are on file as needed.
• Collects patient responsibility at time of service.
• Completes work list tasks as assigned.

Kenntnisse

High School Diploma

Customer service

Communication skills

Problem solving

Team collaboration

Computer skills

Medical terminology

Insurance knowledge

Ausbildung

High School Diploma/GED

Tools

MS Office

EMR systems

Jobbeschreibung

OVERVIEW

Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage,access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You’ll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey.

SUMMARY OF JOB

Facilitates and stages an intentional, personalized, high quality and efficient experience for the patient, visitor and family who present for services. Maintains a highly visible physical presence upon entry to and departure from the facility/conversation room. Manages patient flow by monitoring and anticipating patient arrivals and departures; analyzing multiple service schedules simultaneously; planning logistics; and, maintaining situational awareness. Registers patients for all outpatient diagnostic services. Obtains and verifies patient information. Verifies insurance information and ensures proper referrals and authorizations are on file as needed. Collects patient responsibility at time of service. Completes work list tasks as assigned.

CONNECTING TO MISSION:

All individuals within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of the position, every job contributes to the challenge of providing healthcare. There is an ongoing responsibility for ensuring the values of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship, and Collaboration are present in our interactions with one another and in the service we provide.

RECRUITMENT REQUIREMENTS

High School Diploma/GED required. Must be able to provide official proof of completion.

An inspiring, positive, get it done attitude.

Ability to problem-solve, improvise and implement in high pressure or time sensitive situations

Passionate about individualizing and ensuring a positive, meaningful experience.

Compassionate, sensitive and supportive of the emotional, spiritual, physical and health care needs of patients.

Have a desire to build and develop relationships that enhance each individual's health care experience beyond the health care environment.

Impeccable communication and interpersonal skills.

Creative and imaginative.

Able to collaborate and work with a team of health care providers.

Excellent computer/technology skills and application ability.

Knowledge of medical terminology and insurance requirements preferred.

Shift: Monday through Friday 7:30am-4pm

EQUAL OPPORTUNITY

Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.