Night Shift Operations Manager

ReturnPro; Frankfort (KY); On-site; USD 75,000 - 110,000; Full time

Job summary

ReturnPro is seeking an experienced Operations Manager to lead the second shift at one of our high-volume reverse logistics facilities. You will own night-shift execution across receiving, grading, testing, refurbishment, return-to-vendor, and fulfillment, guiding supervisors to hit production, quality, and safety targets.

You will partner with day-shift leadership to maintain 24-hour facility performance, drive labor efficiency, and develop a strong bench of leaders while upholding ReturnPro

Qualifications

• Bachelor’s degree in business, logistics, management, or related field.
• 5+ years of warehouse, logistics, or inventory operations management with supervisor-leadership track record.
• Direct experience in reverse logistics, distribution, or high-volume processing; prior 2nd or 3rd shift leadership is a strong plus.

Responsibilities

• Run the second shift end-to-end: open the shift, set the production plan, balance labor against volume, and close out with clean handoff to first shift.
• Drive UPH, throughput, and quality across all night-shift work streams: receiving, grading, testing, refurb, return-to-vendor, and fulfillment.
• Track and report shift-level KPIs and identify performance gaps; implement corrective action.
• Maintain inventory accuracy and audit-ready records for all production and movement.
• Partner with day-shift leadership on cross-shift continuity, equipment readiness, and 24-hour performance against plan.

Skills

Autonomous decision-maker

Leadership

Interpersonal skills

Communication skills

Time management

Organization

Attention to detail

Integrity

Education

Bachelor’s degree

Job description

ReturnPro is seeking an experienced Operations Manager to lead the second shift at one of our high-volume reverse logistics facilities. You will own night-shift execution across receiving, grading, testing, refurbishment, return-to-vendor, and fulfillment, guiding supervisors to hit production, quality, and safety targets.

You will partner with day-shift leadership to maintain 24-hour facility performance, drive labor efficiency, and develop a strong bench of leaders while upholding ReturnPro