Night-Shift Operations & ETL Support Engineer

CGS Business Solutions; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

CGS Business Solutions is hiring for an Operations Support Engineer to join their team in the United States. The role involves analyzing, troubleshooting, and documenting issues while communicating with support staff. Responsibilities include monitoring software data load processes and ensuring all operations adhere to company guidelines.

The ideal candidate will possess strong analytical skills, experience with SQL, and the ability to work night shifts and overtime when necessary. CGS is noted for its excellence in IT recruitment and consulting.

Qualifications

• 1–2 years of experience with SQL Server Integration Tools (SSIS) preferred.
• 1–2 years of experience with Microsoft SQL Server Database administration preferred.
• Understand complex problems and provide alternative solutions.

Responsibilities

• Monitor nightly software data load processes.
• Analyze and troubleshoot nightly process errors.
• Log and assign incidents in the Service Desk product.
• Communicate with internal support and outside vendor staff to address issues.
• Document production jobs and processes to establish knowledge base.

Skills

Analytical skills

Problem solving

SQL Queries

Collaboration

Education

Technical or associates degree or similar certification

Tools

Microsoft SQL Server (2008+)

Microsoft SSIS

Microsoft Windows Server (2008+)

Job description

CGS Business Solutions is hiring for an Operations Support Engineer to join their team in the United States. The role involves analyzing, troubleshooting, and documenting issues while communicating with support staff. Responsibilities include monitoring software data load processes and ensuring all operations adhere to company guidelines.

The ideal candidate will possess strong analytical skills, experience with SQL, and the ability to work night shifts and overtime when necessary. CGS is noted for its excellence in IT recruitment and consulting.