Night Shift On-Site IT Support Technician (Rail Center)

Creative Solutions Services, LLC; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Creative Solutions Services, LLC is seeking a full-time IT Consultant to join on-site night shift at our New York facilities. The role entails installing, updating, and maintaining computer hardware and software, providing Windows, macOS, and network support to our on-site teams, and performing system administration tasks in the Rail Control Center environment.

Candidates must be able to work at multiple MTA facilities as assigned and handle equipment movement.

Qualifications

• Experience supporting Windows, macOS, and mobile desktops.
• Experience with on-site IT support in enterprise environments.
• Ability to lift/move equipment as required.

Responsibilities

• Install, update and maintain computer hardware and software on company equipment.
• Provide Microsoft Windows and Apple OS support for the unit.
• Perform system administration tasks and troubleshoot issues.
• Coordinate project requirements with departments and support 24/7 operations.
• Be prepared to work at various MTA facilities depending on assignments.
• Move and lift equipment as needed.

Skills

Unix

Windows OS

Apple OS

Networking concepts

Office 365

TCP/IP

Active Directory

Hardware troubleshooting

Peripheral devices

Tools

Service Now

Oracle client

Cisco networking

Visio/CAD

Linux

Solaris

Job description

Creative Solutions Services, LLC is seeking a full-time IT Consultant to join on-site night shift at our New York facilities. The role entails installing, updating, and maintaining computer hardware and software, providing Windows, macOS, and network support to our on-site teams, and performing system administration tasks in the Rail Control Center environment.

Candidates must be able to work at multiple MTA facilities as assigned and handle equipment movement.