Night Shift Milieu Specialist — Crisis Care & De-Escalation

RI International; Raleigh (NC); On-site; USD 23,000 - 32,000; Full time

Job summary

Recovery Innovations in Raleigh, NC is seeking a Milieu Specialist for the Crisis - Wake Recovery Response Center. The role emphasizes de-escalation and no-force-first strategies to prevent seclusion and manage emergencies while maintaining safety.

The position runs Thursday, Friday, Saturday, and every other Wednesday, 7:00 PM–7:30 AM, at the Wake Recovery Center. This role requires high school diploma, food handler certification, and crisis-health experience, with a focus on collaborative care.

Qualifications

• High School Diploma or equivalent required.
• Peer Employment Training preferred.
• Active and valid Food Handler’s Certification required.
• Security or law enforcement experience preferred.
• Minimum of two years of behavioral health experience, crisis environment preferred.
• Basic computer skills required.
• Effective communication skills required.
• Ability to work various shifts.
• Must pass de-escalation training per state requirements.

Responsibilities

• Provide a No-Force-First recovery environment and ongoing observation to report significant changes.
• Collaborate with guests to develop natural supports and strengthen valued roles for community living.
• Assist with food preparation, serving and personal care as needed; perform room safety checks.
• Respond to critical situations, complete clinical documentation, and ensure compliance with standards.

Skills

De-escalation

Communication

Shift flexibility

Basic computer skills

Education

High School Diploma or equivalent

Peer Employment Training preferred

Food Handler’s Certification

Job description

Recovery Innovations in Raleigh, NC is seeking a Milieu Specialist for the Crisis - Wake Recovery Response Center. The role emphasizes de-escalation and no-force-first strategies to prevent seclusion and manage emergencies while maintaining safety.

The position runs Thursday, Friday, Saturday, and every other Wednesday, 7:00 PM–7:30 AM, at the Wake Recovery Center. This role requires high school diploma, food handler certification, and crisis-health experience, with a focus on collaborative care.