Night Shift Member Experience Specialist

ComForCare Home Care (Raleigh, NC); Iowa City (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employee Appreciation Program

Advancement Opportunities

Free Membership for self and one family member or friend

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

Dollars for Scholars Program

Team Member Support Team

Wellness resources

Job summary

ComForCare Home Care (Raleigh, NC) is seeking a Customer Service Representative responsible for new member sales and delivering exceptional customer service. You'll greet potential members and assist customers with their inquiries, ensuring they have a positive experience.

The role also includes answering phone calls, facilitating member services, and helping to maintain the club's cleanliness. Strong customer service skills and basic computer proficiency are essential, along with honesty and a good work ethic.

Qualifications

• Strong customer service skills are a must.
• Basic computer proficiency is necessary.
• Demonstrated honesty and a good work ethic are required.

Responsibilities

• Greet potential members and assist with customer inquiries.
• Handle phone calls and member check-ins.
• Maintain neatness and cleanliness of the club.

Skills

Customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

ComForCare Home Care (Raleigh, NC) is seeking a Customer Service Representative responsible for new member sales and delivering exceptional customer service. You'll greet potential members and assist customers with their inquiries, ensuring they have a positive experience.

The role also includes answering phone calls, facilitating member services, and helping to maintain the club's cleanliness. Strong customer service skills and basic computer proficiency are essential, along with honesty and a good work ethic.