Member Experience & Front Desk Specialist

ComForCare Home Care (Raleigh, NC); Fargo (ND); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Flexible schedule

Employee discounts

Training & development

Job summary

ComForCare Home Care (Raleigh, NC) is looking for a Customer Service Representative to enhance member experiences through professional customer service. This role involves greeting potential members, answering phone inquiries, and assisting with club operations.

The ideal candidate will display strong customer service skills, a good work ethic, and a basic proficiency in computer tasks. Opportunities for advancement and flexible scheduling are offered.

Qualifications

• Strong customer service skills are essential for engaging positively with members.
• Basic computer proficiency is required for various tasks.
• A good work ethic and honesty are necessary.

Responsibilities

• Greet potential members and provide an excellent customer experience.
• Answer phone calls in a polite, friendly manner.
• Assist with member check-ins, sign-ups, and cancellations.
• Help maintain the cleanliness of the club.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

ComForCare Home Care (Raleigh, NC) is looking for a Customer Service Representative to enhance member experiences through professional customer service. This role involves greeting potential members, answering phone inquiries, and assisting with club operations.

The ideal candidate will display strong customer service skills, a good work ethic, and a basic proficiency in computer tasks. Opportunities for advancement and flexible scheduling are offered.