Night Member Concierge & Sales Specialist

ComForCare Home Care (Raleigh, NC); Hudson (WI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health Insurance

Free uniforms

Free food & snacks

Employee Discounts

Dollars for Scholars Program

Advancement Opportunities

Job summary

ComForCare Home Care (Raleigh, NC) seeks a Customer Service Representative to greet potential members and provide outstanding service, ensuring a positive experience for members, guests, and prospects. You will assist at the front desk, manage inquiries, and support sign‑ups and tours while maintaining a friendly, welcoming club environment.

The role emphasizes clear communication, active listening, and problem solving to resolve issues and improve the member journey.

Qualifications

• Honesty and strong work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Answer phone calls and assist with questions or concerns.
• Take information calls and tours; assist with member sign-ups and check-ins.
• Maintain club cleanliness and assist with cancellations and amenities updates.
• Escalate issues to Club Manager or supervisor as needed.

Skills

Customer service

Listening

Problem Solving

Diplomacy

Communication

Job description

ComForCare Home Care (Raleigh, NC) seeks a Customer Service Representative to greet potential members and provide outstanding service, ensuring a positive experience for members, guests, and prospects. You will assist at the front desk, manage inquiries, and support sign‑ups and tours while maintaining a friendly, welcoming club environment.

The role emphasizes clear communication, active listening, and problem solving to resolve issues and improve the member journey.