Member Experience Specialist — Flexible Schedule

ComForCare Home Care (Raleigh, NC); Moreno Valley (CA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Training & development

Tuition assistance

Dollars for Scholars Program

Employee Appreciation Program

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

Health Savings Account (HSA)

Advancement Opportunities

Job summary

ComForCare Home Care (Raleigh, NC) is looking for a Customer Service Representative to create a positive member experience through superior customer service. Your duties will include greeting potential members, handling front desk tasks, answering phone calls, and facilitating member services. The ideal candidate should have strong customer service skills, basic computer proficiency, and a good work ethic.

This is a full-time/part-time role that requires standing and walking for 75% of the shift, along with talking on the phone. If you enjoy working in a team environment and making a difference, we encourage you to apply!

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk tasks, including answering phone calls.
• Assist in member check-ins and updating member information.
• Facilitate member services issues and questions.
• Help maintain the neatness and cleanliness of the club.

Skills

Strong customer service skills

Basic computer proficiency

Job description

ComForCare Home Care (Raleigh, NC) is looking for a Customer Service Representative to create a positive member experience through superior customer service. Your duties will include greeting potential members, handling front desk tasks, answering phone calls, and facilitating member services. The ideal candidate should have strong customer service skills, basic computer proficiency, and a good work ethic.

This is a full-time/part-time role that requires standing and walking for 75% of the shift, along with talking on the phone. If you enjoy working in a team environment and making a difference, we encourage you to apply!