Night Shift Member Experience Specialist

Atlantic Beach Fitness, LLC; Florida; On-site; USD 19,000 - 21,000; Full time

Job summary

Taymax Group, a Planet Fitness franchise operator, seeks a Member Services Representative at the Atlantic Beach, FL club. You will greet members, check in guests, answer questions, and help sign up new members with accurate rate information.

Join a team focused on delivering a welcoming, high-quality fitness experience in a fast-paced, customer-first environment. Club Manager support is available and loyalty to fitness goals is valued.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required.
• Customer service background preferred.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including answering phones and assisting callers.
• Check members into the system and sign up new members with rates and payments.
• Assist the Club Manager in counting the drawer as needed.
• Facilitate updates to member accounts and respond to questions promptly.
• Maintain the neatness and cleanliness of the club and complete daily tasks.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School diploma/GED

Tools

Basic computer proficiency

Job description

Taymax Group, a Planet Fitness franchise operator, seeks a Member Services Representative at the Atlantic Beach, FL club. You will greet members, check in guests, answer questions, and help sign up new members with accurate rate information.

Join a team focused on delivering a welcoming, high-quality fitness experience in a fast-paced, customer-first environment. Club Manager support is available and loyalty to fitness goals is valued.