Member Services Specialist - Front Desk

South Blanding Fitness, LLC; Orange Park (FL); On-site; USD 16,000 - 23,000; Full time

Job summary

Taymax Group, a multi-unit Planet Fitness franchisee, seeks a Member Services Representative in Orange Park, FL. You will welcome members and guests, process sign-ups and payments, and support club operations with a friendly, professional attitude.

You will handle front-desk duties, answer inquiries, tour prospective members, and assist with daily housekeeping tasks to ensure a welcoming environment that aligns with the Judgement Free Zone.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are a must.
• Ability to work independently as well as in a team.
• Positive, upbeat attitude and passion for fitness.

Responsibilities

• Greet members, guests and prospective members with exceptional service.
• Answer phones, check members in, and assist with questions.
• Sign up new members, calculate rates and monthly payments.
• Assist Club Manager with drawer counts and daily tasks.
• Maintain neatness of the club and complete cleaning duties as scheduled.
• Respond to questions and escalate to management as needed.

Skills

Customer service

Basic computer skills

Punctuality

Teamwork

Communication skills

Empathy

Professionalism

Education

High School diploma/GED

Job description

Taymax Group, a multi-unit Planet Fitness franchisee, seeks a Member Services Representative in Orange Park, FL. You will welcome members and guests, process sign-ups and payments, and support club operations with a friendly, professional attitude.

You will handle front-desk duties, answer inquiries, tour prospective members, and assist with daily housekeeping tasks to ensure a welcoming environment that aligns with the Judgement Free Zone.